SHIPPING & RETURNS
SHIPPING POLICY
Farzh, your global online platform dedicated to showcasing and selling Kashmiri Pashmina shawls, offers worldwide shipping. Our shipping methods are efficient and reliable, ensuring that your shawl arrives at your doorstep in perfect condition. Shipping costs vary depending on your location and the size of your order. We provide detailed information about shipping costs during the checkout process.
I'm the second paragraph in your shipping policy section. Farzh believes in using eco-friendly packaging materials that do not harm the environment. Our packaging is designed to protect your shawl against damage during transit. We take great care to ensure that your shawl is wrapped with care and attention to detail. If you have any questions about our shipping policy, please feel free to contact us.
RETURN & EXCHANGE POLICY
At Farzh, we want you to be completely satisfied with your purchase. If for any reason you are unhappy with your order, we offer a hassle-free return and exchange policy. If you wish to return or exchange your shawl, please contact us within 7 days of receiving your order. We will provide you with instructions on how to return your item and issue a full refund or exchange. Please note that your shawl must be in its original condition and packaging to be eligible for a return or exchange.
I'm the second paragraph in your return & exchange policy. At Farzh, we take great pride in our products and customer service. If you have any questions or concerns, please do not hesitate to contact us. We are committed to providing you with a unique and culturally rich experience.